Cookie Policy
Effective Date: March 23, 2026
Last Updated: March 23, 2026
This Cookie Policy (the “Policy”) explains how DirectVision, together with its affiliates, subsidiaries, and related entities, including DirectOD (collectively, “DirectVision,” “we,” “our,” or “us”), uses cookies and similar tracking technologies in connection with its website located at https://directvision.us, including all associated subdomains, patient portals, applications, and related services (collectively, the “Platform”).
This Policy should be read in conjunction with the DirectVision Privacy Policy and Terms of Service. By accessing or using the Platform, you acknowledge and agree to the use of cookies and similar technologies as described in this Policy.
1. Use of Cookies and Tracking Technologies
DirectVision uses cookies, pixels, web beacons, local storage, and similar technologies (collectively, “Cookies”) to support the operation, performance, and functionality of the Platform. Cookies are small data files stored on your device that enable the Platform to recognize your browser and retain certain information across sessions.
These technologies are used to facilitate core platform functionality, including account authentication, session management, and secure navigation, as well as to improve performance, analyze usage patterns, and enhance the overall user experience.
Cookies may also support integrations with third-party services that provide infrastructure, communication, analytics, and billing functionality.
2. Types of Cookies
Cookies used on the Platform may include those that are necessary for the operation of the Platform, those used for performance and analytics, and those that support enhanced functionality.
Strictly necessary cookies are essential to enable you to use the Platform and cannot be disabled without affecting core functionality. These may include cookies used for login sessions, security validation, and system stability.
Performance and analytics cookies collect information about how users interact with the Platform, such as pages visited, session duration, and error events. This information is used to improve system performance and user experience.
Functionality cookies may be used to remember user preferences, settings, or previous interactions to provide a more personalized experience.
Certain cookies may be set directly by DirectVision, while others may be set by third-party service providers integrated into the Platform.
3. Third-Party Cookies and Technologies
The Platform may incorporate third-party technologies and services that place or utilize Cookies. These may include systems used for customer management, communications, analytics, hosting, or payment processing, including platforms such as Ontraport and similar service providers.
These third-party providers operate independently and may collect, process, and store information in accordance with their own policies. DirectVision does not control and is not responsible for the operation, security, or privacy practices of such third-party Cookies.
By using the Platform, you acknowledge that third-party technologies may process information as part of providing services and functionality.
4. Managing Cookie Preferences
You may control or limit the use of Cookies through your browser or device settings. Most browsers allow you to block or delete Cookies; however, doing so may impact the functionality, performance, or availability of certain features of the Platform.
Certain Cookies that are necessary for core functionality cannot be disabled without impairing the ability to use the Platform.
Where required by applicable law, DirectVision may provide additional mechanisms for managing Cookie preferences.
5. Do Not Track Signals
The Platform does not currently respond to “Do Not Track” signals or similar browser-based mechanisms due to the lack of a consistent industry standard.
6. Use of Cookie Data
Information collected through Cookies may be combined with other information collected through the Platform and is used in accordance with the DirectVision Privacy Policy. Such information may be used for operational, analytical, security, and service-related purposes.
DirectVision does not sell personal information collected through Cookies as defined under applicable law.
7. Changes to This Policy
DirectVision reserves the right to modify or update this Cookie Policy at any time in its sole discretion. Any changes will become effective upon posting to the Platform, and the “Last Updated” date will be updated accordingly.
Continued use of the Platform following such changes constitutes acceptance of the revised Policy.
8. Contact Information
DirectVision
Email: support@directvision.us
Subject Line: ATTN: COOKIE POLICY INQUIRY