Note: All accounts enrolled in a DirectOD membership plan are responsible for their own processing and handling fees, which are charged in addition to the cost of the selected plan. This is a contractual membership program with a fixed term. By enrolling, you agree to fulfill the full duration of the term outlined in the signed agreement. This program is administered by a third-party service provider, DirectVision, which handles support, billing, and plan management under contract with your participating doctor.
Frequently Asked Questions
1. Should I enroll my whole family now? +
Yes! You save on administrative costs when the whole family is on one account. Once an account is signed up new members cannot be added to that existing contract.
2. Is my information safe during enrollment? +
Yes. Enrollment is completed through a secure, user-friendly form. Your information remains protected through best-in-class encryption protocols.
3. What do I do If I mess up enrollment? +
Contact your provider or click the need help button in the top right and the DirectVision team will happily assist you!